Frequently Asked Questions
Various specialty chemicals for diverse industrial solutions. The services offered include consultation, laboratory testing, formulation, field trials, and training.
Brochures can be downloaded from the Products page on the website, and MSDS can be downloaded from the safety data sheet page via the following Link.
Some brief usage guides are provided on the articles page and the EON Chemicals YouTube channel. For more detailed information, you can contact an EON sales consultant.
You can reach out through the contact us page or send an email to marketing@eonchemical.com, including your name and a reachable phone number.
You can make a purchase through several methods:
- Contacting the representative office in the nearest city (click our locations)
- Sending a price request to marketing@eonchemical.com
Yes, we currently have an e-store on Tokopedia, but it primarily serves the JABODETABEK area with limited product variations and units. For bulk purchases, it is better to contact us via marketing@eonchemical.com or the nearest representative office.
We currently have several warehouses spread across various regions in Indonesia. Please contact the representative office in the nearest city (click our locations), and our sales consultant will inform you of the estimated delivery time.
For non-marketplace purchases, the required documents include:
- Tax ID (NPWP) or customers with WAJIB PUNGUT (WAPU)/ Bonded Zone status.
- Must include other tax documents that indicate the company’s tax status.
Transfer from the customer’s company account to Eonchemicals Putra’s account listed on the invoice/proforma invoice.
Cash Before Delivery (CBD), or Term Credit (as per EON’s system).
After three cash purchases, you can apply for credit.
Currently, we only serve the Indonesian territory.
You can submit them through the contact us page or send an email to customer.voice@eonchemical.com.
We will respond within 1×24 hours after the email is received in the EON system.
